Here's what you need to know about how we keep you safe


New England Stairlifts understands the demand and the urgency that many of you feel right now, to keep loved ones safe at home, or to bring them back home. 


New England Stairlifts is following these COVID-19 protocols during all field activity:


Mandated for in-home visits:

  •  We will notify customers in advance that we will be keeping a 20 foot distance from any individuals.

  • Clients will be requested that when able, they also maintain this distance.

  • No visits will be scheduled if any of staff is feeling sick, has a fever or is showing signs of a respiratory illness.

  • Installations will not be scheduled if clients, or anyone else in the household has a COVID-19 symptom.

  • NES install pros will not shake hands, keeping an appropriate distance.

  • It is mandatory for all install pros to wear the following Personal Protection Equipment (PPE) before entering the home and while performing installation:

  • Mask

  • Gloves

  • Boot covers

  • Eye cover

·         Hand sanitizer must be used before exiting the vehicle, so we arrive at the door with hands as clean as possible.

·         After installation, install pros will provide written instructions on how to operate the lift and will wipe down all areas that were touched with wipes.


With your safety, and the safety of our team top-of-mind, we will continue to support those that depend on us. We wish you all the best in these challenging times.








New England Stairlifts

a Division of Boston Walk-In Bath

Groton, MA 01450